We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.

Access to your personal information is restricted to only those La Verde employees that require it to process bookings and communicate with you.

All electronic and online booking systems and communication platforms are password protected and/or encrypted (including third party suppliers).

All payment information including card payments are processed in real time through PDQ terminals and full card information is never stored electronically.

Periodic scans are completed of Chez Vous electronic devices and computers in accordance with PCI DSS COMPLIANCE.

We will never ask for card details by email, only online through our payment platform, STRIPE and via telephone orders/deposits.

STRIPE is our third-party partner for ecommerce and their Privacy Policy can be viewed here

There is someone with specific responsibility for Data Protection within Chez Vous;

Everyone managing and handling personal information understands that they are contractually responsible for following good data protection practice;

Everyone managing and handling personal information is appropriately trained to do so;

A regular review and audit is made of the way personal information is held, managed and used;

Methods of handling personal information are regularly assessed and evaluated;

A breach of the rules and procedures identified in this policy may lead to disciplinary action being taken against the members of staff concerned;